Mr. Mark Ofori Nketia is an Assistant Registrar (Researcher) at the Office of Research Services and Innovation (ORSI). He is responsible for the development of Research and Consultancy culture at ORSI in collaboration with the Coordinator. Mark works proactively within ORSI to support the work of both the Grants/Consultancy unit and the Research unit. He also plan, design and implement assigned projects. Mark holds a Master of Business Administration degree with a major in Management Information Systems from Sikkim Manipal University, India. He formerly worked with National Identification Authority and was very instrumental in developing procedures and systems for the shipping unit of the Identity Card Production Systems (ICPS). Prior to that, he was a research analyst at PHC Motors. He has a research interest in Business Intelligence, E-Government/Governance, Entrepreneurship, Management Science and Health at the work place. He also has a passion for Process performance and Process Innovation.